Free Delivery on 2+ Bags



FAQs

If we haven't covered your question below, please feel free to contact us.  We quite enjoy a chat with fellow outdoor cooking enthusiasts.

What are the delivery charges? Free delivery on 2+ bags
One bag is delivered at £4.95
How long will delivery take?

We aim for 3 working days, but can be up to 5 working days.  

What happens when an order is placed?

You will receive an email confirmation of your order

We will send you email confirmation when the order has been dispatched from our warehouse

The order will be on a 48hr service (two working days).  We use ParcelForce as our preferred courier.

What is the weight and dimensions of the bags

Each bag is 15kgs

Approx. 40 litres calculated as 60cm (L) * 31 cm (W) * 22cm

Can the wood be used in pizza ovens?

Yes - in fact it is great for pizza ovens due the heat generated from the wood

Can the wood be used in Kamados and Webers

Are you kidding?  It is amazing in Kamados and Webers...

Why do our customers prefer Namibian Hardwood over briquettes and charcoal Firstly, cooking with fire is more fun
Smells better
Our wood has little smoke
Proper heat
Burns for ages - so great for long cooks
Tastes better! 
What's better Kameeldoring or Sekelbos?  The co-founders of Firemasters disagree.  Mikey prefers Kameeldoring and Ian prefers Sekelbos.  They both great.
Is there a wholesale service Yes - pricing and terms are by arrangement.  Please contact us to find out more