If we haven't covered your question below, please feel free to contact us. We quite enjoy a chat with fellow outdoor cooking enthusiasts.
|What are the delivery charges?
|Free delivery on 2+ bags
One bag is delivered at £4.95
|How long will delivery take?
We aim for 3 working days, but can be up to 5 working days.
|What happens when an order is placed?
You will receive an email confirmation of your order
We will send you email confirmation when the order has been dispatched from our warehouse
The order will be on a 48hr service (two working days). We use ParcelForce as our preferred courier.
|What is the weight and dimensions of the bags
Each bag is 14kgs
Approx. 40 litres calculated as 60cm (L) * 31 cm (W) * 22cm
|Can the wood be used in pizza ovens?
Yes - in fact it is great for pizza ovens due the heat generated from the wood
|Can the wood be used in Kamados and Webers
Are you kidding? It is amazing in Kamados and Webers...
|Why do our customers prefer Namibian Hardwood over briquettes and charcoal
|Firstly, cooking with fire is more fun
Our wood has little smoke
Burns for ages - so great for long cooks
|What's better Kameeldoring or Sekelbos?
|The co-founders of Firemasters disagree. Mikey prefers Kameeldoring and Ian prefers Sekelbos. They both great.
|Is there a wholesale service
|Yes - pricing and terms are by arrangement. Please contact us to find out more