If we haven't covered your question below, please feel free to contact us. We quite enjoy a chat with fellow outdoor cooking enthusiasts.
|What are the delivery charges?||Free delivery on 2+ bags
One bag is delivered at £4.95
|How long will delivery take?||
We aim for 3 working days, but can be up to 5 working days.
|What happens when an order is placed?||
You will receive an email confirmation of your order
We will send you email confirmation when the order has been dispatched from our warehouse
The order will be on a 48hr service (two working days). We use ParcelForce as our preferred courier.
|What is the weight and dimensions of the bags||
Each bag is 15kgs
Approx. 40 litres calculated as 60cm (L) * 31 cm (W) * 22cm
|Can the wood be used in pizza ovens?||
Yes - in fact it is great for pizza ovens due the heat generated from the wood
|Can the wood be used in Kamados and Webers||
Are you kidding? It is amazing in Kamados and Webers...
|Why do our customers prefer Namibian Hardwood over briquettes and charcoal||Firstly, cooking with fire is more fun
Our wood has little smoke
Burns for ages - so great for long cooks
|What's better Kameeldoring or Sekelbos?||The co-founders of Firemasters disagree. Mikey prefers Kameeldoring and Ian prefers Sekelbos. They both great.|
|Is there a wholesale service||Yes - pricing and terms are by arrangement. Please contact us to find out more|